Office Talk
Reduce the burden on IT helpdesks with the SharePoint "End-UserAdoption" initiative

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Now Fire Services can save up to 50% on their SharePoint End-User training costs with this new initiative.

Improve SharePoint End User  Adoption

New Initiative  For Fire Services reduces training costs and burden on help desks

 

SharePoint is either being implemented or expanded upon in most UK Fire Service organisations. This is not surprising when you consider how its easy to use interface makes document management, information-sharing and collaboration across departments and other agencies so much better.

End user training is the key

However a major consideration in the succesful roll-out of any software project (and SharePoint is no exception here) is the issue of User Adoption and ways of working with the "new" system. Effective user training can have a big impact here, but it is often the first area to be cut when budgets are tight!

The End User Adoption Solution allows SharePoint users to educate themselves with "how do I do this?" type questions relating to SharePoint and other Microsoft Office products. There are multiple methods of delivery in the solution - from standard software help files right through to Computer Based Training (CBT) videos.

Help is at hand

That's where we can help. Office Talk and Combined Knowledge are working together to provide  Fire Services across the UK with an opportunity to reduce the burden put on their IT Help Desks from end-user SharePoint support calls.

The End User Adoption Solution allows SharePoint users to educate themselves with "how do I do this?" type questions relating to SharePoint and other Microsoft Office products. There are multiple methods of delivery in the solution -  from standard software help files right through to Computer Based Training (CBT) videos.

Dramatically improve the end-users experience, remove their frustrations and reduce the number of calls to the Help Desk.

Features include:

  • modular based support and helpdesk framework system
  • allows you to instantly deploy and utilise 400+ SharePoint End User modules
  • includes quick help , help on top, deep dive reference
  • how to videos, CBT all fully searchable.

 

Want to know how you can do this and save money?

The good news is that by acting togther as a syndicate, UK Fire Services can enjoy significant savings  - dramatically lowering the license cost per user by as much as 50%, with the added benefit of reducing the calls to your already overstreched help desk. 

This new cost effective initiative is designed to support Fire Services in meeting their budgetary constraints, yet still provide all the training advantages of the End User Adoption Solution.

Please complete the Form  on this page if you would like to register your interest in being part of an "End-User Adoption" syndicate.